Terms of service

. Introduction

Welcome to Zila Silver Ornaments. By accessing or purchasing from our website, you agree to these Terms & Conditions.

2. Product Information

  • We strive to display product images and descriptions accurately.
  • Slight variations in color, size, or finish may occur due to photography and screen settings.
  • Product weights and dimensions are approximate.

3. Pricing

  • All prices are listed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Taxes and shipping charges will be displayed during checkout.

4. Orders

  • We reserve the right to accept or cancel any order.
  • Orders may be cancelled due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Payment

  • Payments must be completed through approved payment methods available on the website.
  • Orders are processed only after successful payment confirmation.

6. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and courier services.
  • Zila Silver Ornaments is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.

7. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy.
  • Customers must follow the return procedure outlined in that policy.

8. Intellectual Property

  • All website content, including logos, images, text, and designs, belongs to Zila Silver Ornaments.
  • Unauthorized use, copying, or distribution is prohibited.

9. User Conduct

Customers agree not to:

  • Provide false information.
  • Use the website for unlawful purposes.
  • Attempt to interfere with website security or functionality.

10. Limitation of Liability

  • Zila Silver Ornaments shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

11. Privacy

  • Customer information is handled according to our Privacy Policy.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of the courts in Kerala, India.

13. Contact Information

For questions regarding these Terms & Conditions:

Zila Silver Ornaments
Email: support@zilasilver.com
Phone/WhatsApp: +91 XXXXXXXXXX

Also add these Shopify pages

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Contact Us
  • About Us

Having all five pages increases customer trust and helps with payment gateway approvals.